Freight/Shipping Policy

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All shipment are FOB Daybar Xpress unless confirmed otherwise.  Freight costs will be pre-paid and added to the Invoice.  

Customers may elect to coordinate their own freight services.  Customer-arranged freight should be scheduled with Customer Service at least 24-hours prior to pick-up.  A Bill of Lading must also be provided prior to pick-up.

All shipments should be inspected carefully at the time of delivery.   Any shortages or damage should be carefully noted when signing for the shipment. When signing for shipments that can not be carefully inspected at the time of delivery due to crating  or other circumstances, be sure to note "Subject to Inspection" on the receiving paperwork and then carefully inspect and report damage to the carrier within 24 hours.   

FAILURE TO PROPERLY NOTE DAMAGE OR SHORTAGES WHEN RECEIVING A DELIVERY MAY COMPROMISE YOUR ABILITY TO FILE A CLAIM.

Claims for damage or shortages should be handled directly with the freight carrier.  Please  notify Daybar Xpress Customer Service so that we may assist you in filing your claim(s).